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The OneThe OnePremium Fragrances

Legal

Shipping Policy

How we pack, dispatch and deliver your order, and what it costs. Orders are confirmed over WhatsApp before anything is shipped.

Dispatch time

Orders are dispatched within 24–48 hours of confirmation. Confirmation happens once our team has checked availability and delivery to your pincode over WhatsApp.

Delivery time

Delivery typically takes 2–4 working days within Maharashtra and 4–7 working days across the rest of India. Timelines are estimates and may vary during festivals, sale periods or courier disruptions.

Serviceable areas

We ship to all serviceable pincodes in India. Share your pincode with us on WhatsApp and we will confirm delivery availability before you pay.

Shipping charges

Shipping is free on qualifying orders. Smaller orders carry a nominal courier charge, which is always confirmed with you before payment. There are no surprise fees added at the end.

International orders

We handle international orders case by case, as fragrance shipping rules vary by country. Message us on +91 91672 77496 with your destination and we will quote shipping cost and timelines.

Packaging

Every bottle is packed in its gift box and cushioned for transit. If a parcel reaches you damaged, see our Refund Policy.

Store collection

You are welcome to collect your order from our Mumbai store: 283 Samuel Street, Devkaran Niwas, 2nd Floor, Office No. 17B, Masjid West, Mumbai - 400003. Let us know on WhatsApp and we will keep it ready.

Still have a question?

Our team answers on WhatsApp, usually within a few hours.